Ready to support your intelligence needs 24/7
Datafusion Systems Services
Keeping pace with frequent changes in communication networks and new technologies that produce unprecedented quantities of data is a constant challenge for law enforcement. Datafusion Systems’s extensive service packages provide a lifetime intelligence solution framework to help meet these challenges and protect your investment, from planning, through to implementation and operation.
Design Services
Datafusion Systems experts work together with you to understand the scope of your project and design an intelligence solution that meets your specific needs, setting out exact recommendations for a solution architecture, documentation on system requirements and a corresponding budget. We provide tailored guidance in the areas of monitoring requirements, enhancing existing solutions, new product integration, legal considerations, network evolution, internet protocols, database management, data source integration, analytical algorithms and use-cases.
Professional Services
Datafusion Systems provides the professional project management and integration services required for bringing the intelligence solution to life in your network, at your site. We provide comprehensive training tailored to your operations and solution requirements, using a balance of both classic theoretical classroom training, as well as the practical hands-on exercises and team building activities. Datafusion Systems professional trainers can provide trainings at your site and also via simulation for new staff training, refresher courses, advanced trainings and knowledge based trainings (e.g. industry specific, technology).
Care Services
We offer 24/7 support to maintain solution connectivity and interoperability, including preventative and on-demand visits from a service engineer or back-office support expert to provide you with guaranteed local availability and assist with a range of other value-adding services such as informal FAQ, system analysis and advising on operational issues. The software update programme helps to protect and future-proof the system against potential faults, and therefore keeps the intelligence system operating efficiently and with high availability.